Always be fair.

In order for us to succeed in the long run, we also need your help. Therefore, here is a short list with clear rules of the game. By observing them, it makes it much easier for all customers to use car2go in a carefree manner at any time.

Don’t drink and drive.

It is absolutely prohibited to drive under the influence of alcohol and/or drugs. That is not only reasonable, but it is also the law here.

No smoking.

There is an absolute smoking ban in all car2go.

I unfortunately can’t go with you.

Due to hygiene and safety reasons, animals are not permitted in the car2go.

Please keep the car clean.

Never leave any type of waste in the car2go.

Nice to see it again.

Please never remove any items that belong to the car2go.

Reporting obligation.

It is very clear: Damage or cleanliness must be reported right away to the service team.

A matter of honor.

Please also inform our service team immediately about any lost property.

Be cautious.

All car2go participants are obligated to handle the car2go carefully.

Caution – insured event.

Never hand over the car2go to a third party! Otherwise the insurance coverage will not be valid and a contract penalty will have to be paid!

Two are enough.

There may never be more than two people in the car2go. After all, it exclusively concerns a smart fortwo, which, as you know, is a two-seater!

No wrongful use.

Please do not misuse the vehicle (for example, remaining continuously in the vehicle without a purpose, racing, commercial passenger transport, etc.).

For the sake of the children.

Do not transport children without the legally required devices.