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Customer Support

Questions about car2go that haven't been answered in the FAQ? Need help? Or just want to give us some feedback? Just get in touch with us.

Email: kundenservice@car2go.com

Telephone: +49 30 233 40 110

car2go Showroom

Register for an account, validate your account information, and ask all your burning questions. Our team is waiting for you in person.

AddressOpening hours
Berlincar2go Showroom
Mildred-Harnack-Straße 15
10243 Berlin
Monday to Friday, 10AM - 6PM

Validation points

Need to validate your driver's license or address? You can always visit a validation point at partner shops near you.

AddressPhoneOpening hours
FrankfurtEuropa Allee 6
60327 Frankfurt am Main
+49 69 4057060Monday to Friday, 7AM - 8PM
Saturday, 7AM - 12AM
FrankfurtIm Hauptbahnhof 1
60329 Frankfurt am Main
+49 69 2429810Monday to Friday, 7AM - 9PM
Saturday, 8AM - 5PM
Sunday, 8AM - 7PM
StuttgartEnBW (Das Gerber, OG)
Sophienstr. 21
70178 Stuttgart
+49 721 72586001Monday to Saturday, 9:30AM - 8PM

Banking information

Daimler Mobility Services
Deutsche Bank AG Stuttgart
IBAN: DE84 6007 0070 0163 2140 00

Follow us

Facebook: facebook.com/car2go

Twitter: @car2go

Instagram: @car2go