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Please note the changes to our Data Protection Policy under item 2.3

Privacy Policy and Legal Notes

car2go welcomes you to our website. Thank you for your interest in our company and products. We take the protection of your private information seriously and we want you to feel safe when you visit our websites. The protection of your privacy when processing personal data is important to us and we account for in our business processes. We gather and process personal data when our website is visited, in accordance with the data protection regulations of the country, in which the office responsible for data processing is based. Our privacy policy follows the privacy policy of the Daimler Group, which is applicable to car2go.

car2go websites can contain links to websites of third parties that are not covered by this privacy policy.

Privacy and Policy

Collection and processing of personal data

When you visit our website, our web servers automatically record the IP address assigned to you by your Internet Service Provider, the website from which you accessed our website, the pages you visit on our website, as well as the date and time of your visit. We only store personal data that you volunteer, for example, as part of a registration, a survey, a contest or in the execution of a contract.

Use and disclosure of personal data and appropriation

car2go uses your personal information for purposes of technical website administration, customer administration, product surveys, and marketing, and only to the extent necessary in each specific case. Transfers of personal data to government institutions and authorities only take place within the framework of binding national legislation. Our employees, agencies, and retailers are bound by us to maintain confidentiality.


Our website can be used to subscribe to newsletters. The data provided during the newsletter registration will be used only for the purposes of sending out the newsletter, provided you have not consented to other use. You can cancel the subscription at any time by using the unsubscribe option provided in the newsletter.


More information on the cookies that we use and their features can be found under 'Cookies'.


We would like to use your data to keep you informed about our products and services, and where applicable, request your opinion on them. Participation in such activities is, of course, voluntary. If you do not agree, you can inform us at any time and we will not use your data for this purpose. You will find more information on the respective websites.


car2go uses technical and organizational security measures to protect your data against manipulation, loss, destruction, and against access by unauthorized persons. Our security procedures are continually improved as new technology becomes available.

Right to information

Upon request, car2go will promptly inform you, in accordance with applicable law, whether and what personal data of yours is by stored us. If you are a registered user, we also offer you the opportunity to see the data itself and to delete or modify it. If, despite our efforts to ensure accuracy, we have stored false information, we will correct it upon request. If you have questions regarding the processing of your personal data, please contact our Company Data Protection Officer, who is at your disposal with his team in the event of inquiries, suggestions or complaints.

Company Data Protection Officer

Dr. Joachim Rieß

Daimler AG

HPC 0624

D-70546 Stuttgart


This privacy policy is effective as of January 2012.