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How car2go works

Driving in Rhineland

Register online

Enter your personal data, including your address and payment information on the car2go website for access to carsharing in Rhineland.



Join now

Download the App

Simply scan your driver's license1 using the app. We can then directly validate both your driver's license and address so that you are able to use car2go carsharing straight away.



Get the app

This is how the car2go app works

car2go on site

Your driver's license please!

You´ve already registered for car2go? Great! Now you only need two more steps till you can drive car2go for the first time.

The car2go app is the key to car2go. Simply download the car2go app for free, complete the validation and afterwards you can already find vehicles via app, book, open and drive off.

    • Apple app store
    • Google play store

    After downloading the app you're almost done: You can easily validate your license online with the car2go app. We are looking forward to seeing you!

      • Apple app store
      • Google play store

      Search and reserve

      With the car2go app you can easily find and reserve any available vehicle.

      The car2go app

      Your key to carsharing: Find, reserve, and unlock your car2go in just a few taps. All you need is the app.

      You can always reserve a car2go for up to 20 minutes in advance. None nearby? Set a radar in the app and we'll let you know right away when a car2go becomes available. In a hurry? Now you can even ask Amazon Alexa to do it all for you – hands-free.

        • Apple app store
        • Google play store

        Walk over to the car2go and unlock it using the app. Enter your 4-digit PIN, followed by the 3-digit car2go access code on the windshield unit. The car2go will then unlock automatically. Safe trip!

          • Apple app store
          • Google play store

          You can end your trip anywhere within the same Home Area. No need to dig for small change and find a parking meter. Parking in the Home Area is always for free, as long as it's legal street parking.

            • Apple app store
            • Google play store

            Drive

            Simply use the car2go app to open the car. Enter your car2go PIN and you’re ready to drive off.

            You can control everything on your smartphone: you see available vehicles on a real time map in the app and you can make a reservation. car2go is always there if you simply need a car.

              Refueling your car2go is like so many things with our service: inclusive. However, should the tank be empty or a trip unexpectedly take longer, no problem: you will find a fuelling card in the fixture where the car key is kept. With it, you can refuel at all Shell, Esso, Avia gas stations in Germany only and with E10 fuel (smart). New Mercedes-Benz models: please mind the descriptions in the app and on the tank cap- some cars must be refueled with diesel fuel, whereas some must be fueled with Super E10 or ROZ95. When the tank level is less than 25%, you’ll get 4 € car2go credit2 when you refuel the car completely.

                Golden rules of carsharing

                Like your car2go clean and undamaged? Yup, same here. Sharing is caring. A big part of the car2go experience is about the consideration members show each other. For carsharing to work, we've put together a few "golden rules" that'll keep all of us happy. Basically: Don't be that person :)

                Don't drink & drive

                Drunk driving is never OK. Just because you're in a car2go doesn't mean the police won't see you. Enjoy the party, but choose a designated driver so you'll all arrive safely at your destination.

                No smoking

                Enjoy your cigarette break at your destination. Not everyone is a smoker and it takes forever to get the smell out and, well – just don't be that person.

                Don't trash the car

                Tissues in the front seat? Hairs? Potato chips and ketchup stains? Don't be that person! Trash is the one thing we're not proud to share.

                Park nicely

                Don't be that person who parks like his grandfather owns the street. Don't leave the car on private property or in illegal parking zones.

                Hassle-free parking

                Parking? It’s on us.

                Parking

                With car2go parking is easy: Within the home area you can park the car2go – usually – at all public parking areas that are free of charge as well as at publicly-managed parking areas as long as there is neither a yellow line nor a no-parking zone.

                A detailed list of all current parking rules in your city, in case you would like to do a stopover or end the rental you will find here:

                Parking rules in Cologne

                Parking rules in Düsseldorf

                  Did you know? The home area of Rhineland has many parking spaces including designated parking spaces at the airport.

                  There are some parking lots which can be used for only in certain periods (e.g. on weekdays from 9-12 am) where otherwise parking zones apply. In such spaces the cars can be parked up to 48 hours prior to entering the time boundary. In areas that are exclusively designated as residents’ parking zones, the cars cannot be parked. In so called mixed zones parking is allowed.

                    Any questions left?

                    Answers to all your questions about carsharing in Rhineland you’ll find in the FAQs.

                    FAQ

                    DRIVING YOUR CAR2GO

                    Here you can learn more about how to use car2go:

                    More from the car2go blog

                    1. Your driver's license must have been valid for at least 1 year. If you go to a validation point, you'll be asked to present your driver's license and a valid photo ID. We accept driver’s licenses issued in the European Union (EU) and the European Economic Area (EEA). We also accept non-EU and -EEA driver's licenses but these are valid for 6 months only from first entry in Germany. For validation, your driver's license must be accompanied by a certified translation (or an International Driver's Permit), a passport, proof of residency in Germany, and proof of date of entry into Germany (e.g. boarding pass, entry visa, proof of residence).

                    2. car2go credit will be applied automatically to trips charged on your default payment profile.