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Customer Support

Questions about car2go that haven't been answered in the FAQ? Need help? Or just want to give us some feedback? Just get in touch with us.

Email: atencionalcliente@car2go.com

Telephone: +34 911 30 94 73

car2go Shop

Register for an account, validate your account information, and ask all your burning questions. Our team is waiting for you in person.

Address:

car2go Shop Madrid
c/ San Bernardo, 35
28015 Madrid

Telephone:

+34 911 30 94 73

Opening hours:

Monday to Friday, 17:00 - 20:00

Validation points

Need to validate your driver's license or address? You can always visit a validation point at partner shops near you.

AddressOpening hours (until 31-03-2019)
MadridJOSE ABASCAL
c/ José Abascal 15
Monday - Thursday,
10AM - 2PM, 4:30PM - 9PM
Friday, 10AM - 2PM, 4:30PM - 7PM
MadridPUERTA DEL SOL
Estación RENFE Puerta del Sol, nivel -2
Monday - Friday, 9:30AM - 9PM
Saturday, 9AM - 2 PM
MadridGOYA
c/ Goya 108
Monday - Thursday, 9AM - 9PM
Friday, 9AM - 8PM
Saturday, 9AM - 2 PM
MadridAVENIDA DE AMÉRICA
Avenida de América 6
Monday - Thursday, 9:30AM - 9PM
Friday, 9:30AM - 8PM
Saturday, 9AM - 2 PM
MadridMENÉNDEZ PELAYO
Avenida de Menéndez Palayo 34
Monday - Thursday, 9:30AM - 1:30PM, 5PM - 9PM
Friday, 9:30AM - 2PM, 5PM - 7PM
MadridMONCLOA
Calle Princesa, Intercambiador Moncloa, planta 0
28008 Madrid
Monday - Friday, 9AM - 9PM
Saturday, 9AM - 2PM
MadridMANUEL BECERRA
c/ Alcalá 199
Monday - Thursday, 10AM - 2PM, 4:30 PM - 9PM
Friday, 10AM - 2PM, 4:30PM - 7PM
MadridPRÍNCIPE PÍO
Intercambiador-Plaza Superior. Paseo de la Florida 2
Monday - Friday, 9AM - 9PM
Saturday, 9AM - 2PM
MadridARTURO SORIA 310
c/ Arturo Soria 310
Monday - Thursday, 9:30AM - 2:30PM, 3:30 PM - 9PM
Friday, 9:30AM - 2:30PM, 3:30PM - 7PM
MadridLAS TABLAS
c/ Palas del Rey 30
Monday - Thursday, 10AM - 2PM, 4:30PM - 9PM
Friday, 10AM - 2PM, 4:30PM - 7PM
MadridATOCHA
Estación Atocha, acceso RENFE
Monday - Thursday, 9:30AM - 9PM
Friday, 09:30AM - 8PM
MadridCHUECA
c/ Pelayo 9
Monday - Thursday, 10:30AM - 1:30PM, 5PM - 8:45PM
Friday, 10:30AM - 1:30PM, 5PM - 8PM
MadridMAR DE CRISTAL
c/ Valdetorres del Jarama 31
Monday - Thursday, 10AM - 2PM, 5PM - 9PM
Friday, 10AM - 2PM, 5PM - 8PM
MadridPLAZA ELÍPTICA
Intercambiador Plaza Elíptica, nivel -3
Monday - Friday, 10AM - 9PM
Saturday, 10AM - 2PM
MadridMARQUÉS DE VADILLO
c/ Jacinto de Verdaguer 12
Monday - Friday, 10AM 1:30PM, 5PM - 9PM

Banking information

car2go Iberia S.L.
Deutsche Bank AG
SWIFT: DEUTESBBXXX
IBAN: ES65 0019 0030 6140 1027 5824

Follow us

Facebook: facebook.com/car2goES

Twitter: @car2goES

Instagram: @car2go