Your account is locked. Either your driver's license is invalid/expired or we're still verifying your driving record. The verification process takes 3-5 business days.
Driver's License Error
Your account is locked. You may not use car2go at this time. Please contact our service center for assistance by sending an email to memberservicesNA@car2go.com or calling 877-488-4224 (US) or 855-454-1002 (Canada).
You locked your account. To unlock your account you can either go online or contact our service center by sending an email to memberservicesNA@car2go.com or calling 877-488-4224 (US) or 855-454-1002 (Canada).
Your account is locked due to an expired or nonperforming credit card. Please update your payment information online or contact our service center by sending an email to memberservicesNA@car2go.com or calling 877-488-4224 (US) or 855-454-1002 (Canada).
Your account is locked due to outstanding invoices. Please contact the service center to resolve your account status by sending an email to memberservicesNA@car2go.com or calling 877-488-4224 (US) or 855-454-1002 (Canada).
Please complete your registration by entering valid payment information.
Please complete your registration by entering valid driver's license information.
|Further costs and credits|
|Driver||Trip start||Departure address||Net||TAX||Total|
Other costs or charges
Free minutes overview
|Location||Usable free minutes|
Your personal data
|Salutation / Title||/|
|First name / Middle name||/|
|Birthday / Place of Birth||/|
|Country of Birth|
|Apartment / Unit number|
|ZIP Code / Postal code / City||/|
|State / Province|
|Private mobile phone number|
|Full time student|
This is where you can create and manage multiple payment profiles. A payment profile always consists of a payment method and a billing address. You can choose to pay by credit card (Visa or MasterCard) or direct debit
You have reached the maximum number of payment profiles. Please delete one of your existing payment profiles to create a new one.
Edit payment profile
This is where you can create a new payment profile or edit an existing one. You can save a new payment method or address by saving the overall payment profile.
Create new payment profile
This is where you can create a new payment profile.
This is where you can create a new payment profile.Continue
SEPA direct debit order for recurring SEPA basic direct debits
I hereby authorize moovel GmbH to withdraw payments from my account by direct debit. At the same time, I instruct my bank to honor any direct debits charged to my account by moovel GmbH. SEPA direct debits charged by moovel GmbH are collected by Daimler AG as the group parent. Please note: I may demand reimbursement of the charged amount within eight weeks of the day when the amount was debited, subject to the terms and conditions agreed with my bank.
|Enter driver's licence data|
|Driver's licence data successfully verified|
|Driver license not expired|
|car2go membercard active|
|car2go membercard activated by service-team|
Your entered driver's licence data
|Driver's license number|
|Issued on (date)|
Your Validation Code
This QR code enables you to easily validate your driver license at one of our moovel validation points.
Sharing member cards is not permitted. You may add a codriver to your account, but in order to drive they will need to register as a member for an individual account first. Once they accept the invitation to be a codriver, they will be able to choose the account they would like their trips billed to.