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car2go appreciates your interest in its products and your visit to this website. Your privacy is important to us and we want you to feel comfortable visiting our site. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our websites are processed by us according to the legal provisions valid for the countries in which the websites are maintained. Our data protection policy is also based on the data protection policy applicable to Daimler Group.

Daimler Data Protection Policy

car2go websites may include links to other websites which are not covered by this privacy statement.

Privacy Policy

  • Collection and processing of personal data

    When you visit our website, our web servers store as standard details of your browser and operating system, the website from which you visit our website, the pages that you visit on our website, the date of your visit, and, for security reasons, e.g. to identify attacks on our website, the IP address assigned to you by your internet service provider; this IP address is stored for seven days. With the exception of the IP address, personal data is only stored if you choose to submit it to us, e.g. during registration, in a survey, in a competition or in order to enable performance of an agreement.

  • Use and passing on of personal data and limitation of use to specific circumstances

    car2go uses your personal data only to the extent necessary for the purpose of technical administration of the website, for customer management, for product surveys, and for marketing.

    Personal data is transferred to state organizations and authorities only within the scope of mandatory national provisions of law. We have placed our employees, agencies and dealers under a duty of confidentiality.

  • Choice

    We would like to use your data to inform you about our products and services and, if applicable, to ask you about them. Of course, participation in such activities is voluntary. If you do not wish to take part, you can notify us at any time so that we can exclude your data accordingly. You can find further information on the relevant page of the website.

  • Cookies

    Information on the cookies that we use and their features can be found in 'Cookies'.


  • Social plugins

    car2go uses so-called social plugins ('buttons') of social networks such as Facebook, Google+ and Twitter.

    When you visit our websites these buttons are deactivated by default, i.e. without your intervention they will not send any data to the respective social networks. Before you are able to use these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies (please refer to 'Cookies').


    After their activation, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser and incorporated in the website by it.

    After activation of a button, the social network can retrieve data, independently of whether you interact with the button or not. If you are logged on to a social network, the network can assign your visit to the website to your user account. A social network cannot assign a visit to other car2go websites unless and until you activate the respective button there as well.

    If you are a member of a social network and do not wish it to combine data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the buttons.

    We have no influence on the scope of data that is collected by the social networks through their buttons. The data use policies of the social networks provide information on the purpose and extent of the data that they collect, how this data is processed and used, the rights available to you and the settings that you can use to protect your privacy.

  • Newsletters

    Our website can be used to subscribe to newsletters. The data provided during the newsletter registration will be used only for the purposes of sending out the newsletter, provided you have not consented to other use. You can cancel the subscription at any time by using the unsubscribe option provided in the newsletter.

  • Analysis of usage data

    We use Adobe Omniture to track the preferences of visitors and to identify especially popular sections of our websites. In this way, we can adapt the content of our website more specifically to your needs and thereby improve what we offer you.

    If you do not wish car2go to collect and analyze statistical data related to your visit you may object to the future use of your date at any time (opt-out).

    For the technical implementation of your objection it is necessary to install an opt-out cookie on your browser. This cookie will only indicate that you have opted out. Please note that for technical reasons the opt-out cookie will only affect the browser you object from. If you delete the cookies in your browser or use a different end device or browser, you will need to opt out again.

    Click here to install the opt-out cookie.

  • Security

    car2go uses technical and organizational security measures to protect the data supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. Our security measures are continually improved in line with technological developments.

  • Right to information

    On request, car2go or the representative responsible for you will inform you in writing as soon as possible and in accordance with applicable law whether and what personal data relating to you has been stored by us. If you are registered as a user, we also enable you to view the data yourself and, if applicable, to delete or amend it. If incorrect information is stored despite our efforts to ensure that data is accurate and up to date, we will correct it at your request.

    If you have any questions about the processing of your personal data, you can contact our Group Data Protection Officer, who, along with his team, is available should you have any requests for information, suggestions or complaints.

    Group Data Protection Officer:

    Dr. Joachim Riess

    Daimler AG

    HPC 0518

    70546 Stuttgart, Germany


Legal notice

  • Copyright

    Copyright car2go GmbH. All rights reserved. All texts, pictures, graphics, sound, video, and animation data, as well as their arrangements are subject to copyright and other laws that protect intellectual property. They may not used for commercial purposes, nor be copied for transferring, nor changed and used on other Web sites. Some car2go Internet sites contain material that is subject to the copyright of the party that made it available.

  • Products and Prices

    car2go reserves the right to modify, amend, or otherwise change its products and services without notice to the customer. car2go expressly reserves the right to make changes at its sole discretion to fee structure, vehicle make and model, and scope of membership and/or services. Images displayed are for illustrative purposes only. Actual vehicles, vehicle accessories, vehicle color, and vehicle equipment may vary. Except as provided by separate agreement, the prices that are valid on the day of rental apply.

  • Trademarks

    Unless otherwise specified, all brands named by Daimler or car2go on the Internet sites are trademarks legally protected by Daimler or car2go. This applies in particular to model names as well as all company logos and symbols.

  • Licence Rights

    car2go would like to offer you an innovative and informative Internet program. Therefore, we hope that you will be as happy as we are with our creative design. However, we hope you understand that car2go must protect its intellectual property, including patents, trademarks, and copyrights, and, therefore, these Internet sites cannot grant any rights to a license for car2go’s intellectual property.

  • Notes in Predictive Statements

    This document contains predictive statements regarding our current assessment of future procedures. Words such as „anticipate“, „assume“, „believe“, „estimate“, „expect“, „intend“, „can/could“, „plan“, „project“, „should“, and similar terms indicate such predictive statements. These statements are subject to risks and uncertainties. Examples of this are an economic downturn or a slow down in economic growth in important economic regions, especially in Europe or North America, changes in exchange rates or interest rates, the introduction of products by competitors and a possible loss of acceptance of our products or services that could limit our leeway in the implementation of price increases, increases in the price of fuel, raw materials, and precious metals, interruptions in production caused by material shortages, worker strikes, or supplier bankruptcies, a reduction in the resale price of used vehicles, the business outlook of Daimler Trucks, which could be affected by a longer-than-expected continuing weakness in demand in the United States and Japanese used-vehicle market, the efficient implementation of cost reduction and efficiency improvement programs, the business outlook of Chrysler, in which we hold a stake, including their ability to successfully implement their „Recovery and Transformation Plan“, the business outlook of EADS, in which we hold a stake, including the consequences of future delivery delays and delivery reductions in airplanes, changes in laws, provisions and regulatory guidelines, especially to the extent that they concern vehicle emissions, fuel consumption, and safety, such as the completion of current regulatory investigations and the outcome of pending or imminent future legal proceedings, and further risks and imponderables, some of which are described in the current Daimler annual report under the heading „risk report“, as well as under the headings „Risk Factors“ and „Legal Proceedings“ in the current Daimler annual report on „Form 20-F“, which have been submitted to the US Securities and Exchange Commission. If one of these uncertainties or imponderables should occur, or should the underlying assumptions for the predictive statements prove to be incorrect, the actual results could be considerably different from the results indicated or implied by these statements. We neither have the intention nor will we undertake any commitment to constantly update the predictive statements, as these are based on the circumstances of the day of publication. In order to better understand and to receive additional information regarding these risks, we recommend that you examine the company’s course of business and the respective general conditions. These are always currently described by the company in the latest annual reports, interim reports, the current Annual Report on Form 20-F, and the latest report on Form 6-K that was submitted to the Securities and Exchange Commission (SEC).

    These can be viewed on our Web site under the heading Investor Relations - Reports. You can order printed copies of these at no charge in the section Investor Relations – IRE Services – Order Service.

    Form 20-F and Form 6-K can also be found on the SEC Web site.

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