Your account is currently inactive because there is either no valid driver's licence available or it has not been validated yet.
No valid driver's licence.
Account locked because you have not complied with our Terms & Conditions. Currently no use of carsharing services possible.
Violation of our Terms & Conditions.
Your car2go account has been locked as requested.
Account locked by your request.
There is no valid payment profile available. You cannot use any services on your private payment profiles at the moment.
No valid payment profile.
Account currently inactive because of unpaid invoices. You cannot use any services on your private payment profiles at the moment.
No valid payment details stored
No valid payment details
No valid driving licence data stored
No valid driving licence data
|Further costs and credits|
|Driver||Trip start||Departure address||Net||TAX||Total|
Other costs or charges
Free minutes overview
|Location||Usable free minutes|
Here you can find a quick overview of your billing activities and a list of all the bills with corresponding status. You can download every bill as a PDF. For more information about our payment and billing processes please see our FAQ
You have deleted this payment profile!
If, at the time of the deletion, a still outstanding payment for this payment profile has not been successful, please proceed as follows:
If you had credit card as payment method, you can change your payment data for all future collections here:
You have deleted this payment profile. If you still have open balance on this payment profile, please transfer the total amount to moovel GmbH bank account- IBAN: DE 8460 0700 7001 6321 4000, BIC: DEUTDESSXXX. Do not forget to mention your user name and the invoice No in the reference field!
|Statement number||Statements date||From||Until||Total||Status|
Edit payment method
Please choose one of your existing payment methods or enter a new payment method as a replacement for your deleted payment profile „“.
Method of payment saved
Your method of payment has been changed to . This method of payment will be used for all future debits for the invoices of the payment profile.
Your personal data
|Salutation / Title||/|
|First name / Middle name||/|
|Birthday / Place of Birth||/|
|Country of Birth|
|Apartment / Unit number|
|ZIP Code / Postal code / City||/|
|State / Province|
|Private mobile phone number|
|Full time student|
This is where you can create and manage multiple payment profiles. A payment profile always consists of a payment method and a billing address. You can choose to pay by credit card (Visa or MasterCard) or direct debit
You have reached the maximum amount of payment profiles.
Edit payment profile
This is where you can create a new payment profile or edit an existing one. You can save a new payment method or address by saving the overall payment profile.
Create new payment profile
This is where you can create a new payment profile.
Would you like to create a new private or business payment profile?Continue
|Enter driver's licence data|
|Driver's licence data successfully verified|
|Driver license not expired|
|car2go user account active|
|car2go user account activated by service-team|
|member card assigned (optional)|
Your entered driver's licence data
|Driver's license number|
|Issued on (date)|
Your Validation Code
This QR code enables you to easily validate your driver license at one of our moovel validation points.
Sharing member cards is not permitted. You may add a codriver to your account, but in order to drive they will need to register as a member for an individual account first. Once they accept the invitation to be a codriver, they will be able to choose the account they would like their trips billed to.